Morning Routine (AM):

Cleanse your skin.
Apply Vitamin C serum right after washing your face.
Allow a moment or two for the serum to be absorbed, then apply Hyaluronic Acid serum.
After both serums have fully absorbed, always use a broad-spectrum SPF of 30 or higher before applying makeup.

Evening Routine (PM):

Cleanse your skin.
Apply Retinol serum and gently tap until it's absorbed.
After allowing a moment or two for the serum to be absorbed, apply Hyaluronic Acid serum.

If the Retinol serum initially makes your skin dry, use it only 2-3 days a week and gradually increase to daily use as your skin adapts.
On days you use this product, always apply a broad-spectrum SPF of 30 or higher before starting your makeup routine, and for several days after discontinuing use.

Where it sits in your routine?
Step 1: Cleanse
Step 2: Tone
Step 3: Treat ——> Here!
Step 4: Moisturise
Step 5: SPF

See full ingredient list on individual product pages

Patch Testing: When adding new products to your skincare routine, we always recommend patch testing. For serums and creams, apply a small amount of the product on dry cleansed skin behind the ear or on your inner arm. Wait at least 24 hours to see if any irritation occurs. If you notice any irritation such as redness, itchiness or burning, rinse off and discontinue use. Introduce new products slowly, and one at a time, so that you can easily identify any sources of irritation.

*Thanks to our constant commitment to innovation and the availability of raw materials due to the current situation, slight modifications may occur in the percentages and/or nomenclature of ingredients and as a consequence, INCIs may vary according to the manufacturing batch. However, the quality, effectiveness and performance of the product are reviewed at each manufacture, as part of our commitment to high quality cosmetics. The most recent and updated version of the ingredient list will always be on the product packaging.

Australia (AU)

Standard Tracked Shipping : FREE on all orders above $50

Standard Tracked Shipping for orders less than $50 - $9

Delivery Time: 5-9 working days

DHL Express Delivery: $14.99

DHL Express Delivery: Free on orders $200+

Delivery Time: 2-3 working days

New Zealand (NZ)

Standard Tracked Shipping: FREE on all orders above $50

Standard Tracked Shipping for orders less than $50 - $5

Delivery Time: 1-3 working days

Worldwide

Standard Tracked Shipping: FREE on all orders above $50

DHL Express: Available (cost and time vary by location calculated at checkout)

Processing & Delivery: All orders take 24-48 hours to process (Monday – Friday). We aim to deliver international orders within 7-14 business days to all metro areas. Rural deliveries may take an additional 1-2 days. This transit time is an estimate only and may be extended by many factors beyond our control, such as Customs & Quarantine processing requirements, flight schedules, etc

Customs Tariffs: The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee. Orders to New Zealand, Australia, and the United Kingdom will not incur import or customs duties. However, for all other countries, the destination country may impose import or customs duties (including GST and VAT) upon arrival of the order, and it is the responsibility of the individual placing the order to cover these charges. We will not provide a refund for your order if you choose not to pay the import or customs duty. Customs duties and regulations differ from country to country, so we recommend referring to the link here - to understand the thresholds applicable in your country. Additionally, these customs procedures may affect the delivery timeline.

Customs Declaration: A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value of the sale from your consultant to you, which is generally 30% less than retail. Note: Due to customs regulations and circumstances beyond our control, in some countries products may be undeliverable.

Returns & Refunds: If for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within 60 business days of your receipt of goods. To return, please email: contactus@palsskinlab.com

Q: How often should I use these serums?
A: For the best results, use each serum once a day. Vitamin C Serum can be used in the morning, Retinol Serum at night, and Hyaluronic Acid Serum can be used in both AM and PM routines.

Q: What are the benefits of the Vitamin C Serum?
A: Vitamin C Serum is a potent antioxidant that helps brighten skin, reduce hyperpigmentation, and boost collagen production for a more youthful complexion.

Q: How does the Retinol Serum work?
A: The Retinol Serum promotes skin cell turnover, reduces the appearance of wrinkles and fine lines, and helps improve overall skin texture and tone.

Q: What does the Hyaluronic Acid Serum do?
A: Hyaluronic Acid Serum hydrates and plumps the skin, reducing the appearance of fine lines and wrinkles, while providing a smoother and more youthful complexion.

Q: Can I use these serums if I have sensitive skin?
A: Yes! But while the serums are generally well-tolerated, individual sensitivities may vary. We recommend patch testing before full-face application, especially if you have sensitive skin.

Q: Can I use these serums if I'm pregnant or breastfeeding?
A: Please avoid Retinol Serum during pregnancy and breastfeeding.

Q: Are these serums suitable for all skin types?
A: Yes, the serums are formulated to be suitable for all skin types, but if you have specific skin concerns, it's always a good idea to do a patch test first.

Q: How long will it take to see results?
A: Results may vary, but you may start to notice improvements in your skin's texture, tone, and overall appearance within a few weeks of consistent use.

Q: Can I layer these serums with other skincare products?
A: Yes, you can layer these serums with other skincare products, but it's important to pay attention to how your skin reacts. Avoid overloading your routine with too many active ingredients at once.

Q: Is this kit vegan and cruelty-free?
A: Yes, this kit is vegan friendly and cruelty-free