When to Apply:
Use only at night (PM)

How to Use:
Start by cleansing your skin.
Apply a few drops of retinol serum and gently tap it in until it's absorbed
Follow up with hyaluronic acid serum.
If the product initially makes your skin dry, begin by using it three times a week, then gradually increase to nightly use over a few weeks.
While using this product, avoid direct sunlight, as retinol can make your skin more sensitive to the sun.

Important Note:
Do not use at the same time as AHAs (such as Glycolic Acid, AHA, Lactic Acid, Apple Cider Vinegar, or Mandelic Acid), BHAs (like Beta Hydroxy Acid or Blemish Treatments), or PHA Toner.

Where it sits in your routine?
Step 1: Cleanse
Step 2: Tone
Step 3: Treat ——> Here!
Step 4: Moisturise
Step 5: SPF

Aqua (Water), botanical hyaluronic acid, Hamamelis Virginiana Water (Witch Hazel), Glycerin, Aloe Barbadensis Leaf Extract (Organic Aloe), Retinol, Triticum Vulgare Germ Oil (Wheat Germ), Organic Jojoba, Tocopheryl Acetate, Organic Green Tea, Resina Propolis Extract , Centella Asiatica Extract, Carrageenan Gum, Sodium Benzoate, Potassium Sorbate, Ethylhexylglycerin, Equisetum Arvense Extract (Horsetail), Taraxacum Officinale Extract (Dandelion), Geranium Maculatum Extract, Hydroxyethyl Ethylcellulose.

Patch Testing: When adding new products to your skincare routine, we always recommend patch testing. For serums and creams, apply a small amount of the product on dry cleansed skin behind the ear or on your inner arm. Wait at least 24 hours to see if any irritation occurs. If you notice any irritation such as redness, itchiness or burning, rinse off and discontinue use. Introduce new products slowly, and one at a time, so that you can easily identify any sources of irritation.

*Thanks to our constant commitment to innovation and the availability of raw materials due to the current situation, slight modifications may occur in the percentages and/or nomenclature of ingredients and as a consequence, INCIs may vary according to the manufacturing batch. However, the quality, effectiveness and performance of the product are reviewed at each manufacture, as part of our commitment to high quality cosmetics. The most recent and updated version of the ingredient list will always be on the product packaging.

Australia (AU)

Standard Tracked Shipping : FREE on all orders above $50

Standard Tracked Shipping for orders less than $50 - $9

Delivery Time: 5-9 working days

DHL Express Delivery: $14.99

DHL Express Delivery: Free on orders $200+

Delivery Time: 2-3 working days

New Zealand (NZ)

Standard Tracked Shipping: FREE on all orders above $50

Standard Tracked Shipping for orders less than $50 - $5

Delivery Time: 1-3 working days

Worldwide

Standard Tracked Shipping: FREE on all orders above $50

DHL Express: Available (cost and time vary by location calculated at checkout)

Processing & Delivery: All orders take 24-48 hours to process (Monday – Friday). We aim to deliver international orders within 7-14 business days to all metro areas. Rural deliveries may take an additional 1-2 days. This transit time is an estimate only and may be extended by many factors beyond our control, such as Customs & Quarantine processing requirements, flight schedules, etc

Customs Tariffs: The delivery cost does not include any applicable duty or customs tariffs that may be levied upon importation. These charges must be paid by the consignee. Orders to New Zealand, Australia, and the United Kingdom will not incur import or customs duties. However, for all other countries, the destination country may impose import or customs duties (including GST and VAT) upon arrival of the order, and it is the responsibility of the individual placing the order to cover these charges. We will not provide a refund for your order if you choose not to pay the import or customs duty. Customs duties and regulations differ from country to country, so we recommend referring to the link here - to understand the thresholds applicable in your country. Additionally, these customs procedures may affect the delivery timeline.

Customs Declaration: A customs declaration must accompany all international shipments. We are required to state the value of the goods to customs. This will be as per the order value of the sale from your consultant to you, which is generally 30% less than retail. Note: Due to customs regulations and circumstances beyond our control, in some countries products may be undeliverable.

Returns & Refunds: If for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within 60 business days of your receipt of goods. To return, please email: contactus@palsskinlab.com

Q: What is Retinol?
A: Retinol is a type of retinoid, derived from vitamin A, that speeds up skin cell turnover when applied. It helps shed old skin cells and reveal new skin underneath.

Q: How does retinol work?
A: Retinol, a vitamin A derivative, works like a charm to smoothen skin, tackle wrinkles, fade dark spots, and even out skin tone – it's like a superhero for your skin!

Q: What are the main benefits of retinol?
A: Retinol is a multitasker! It fights acne, clears pores, boosts collagen, reduces pigmentation, brightens, and takes care of fine lines and wrinkles.

Q: Are there any side effects of retinol?
A: Yep, there can be side effects like irritation, redness, and dryness, but they differ from person to person depending on the formula and skin type.

Q: Who's the retinol crew for?
A: Good news – retinol is generally safe for most people. It's like a party that everyone's invited to!

Q: Can sensitive skin use retinol?
A: Sensitive skin can totally join the retinol party, but it might need a bit of training. Introduce it slowly and kindly, and watch how your skin reacts.

Q: How should I add retinol to my skincare routine?
A: Get started in your 20s for a glowing future! Introduce it gradually – once or twice a week – and watch for side effects. Always rock that sunscreen too!

Q: When will I see results with retinol?
A: Patience, friend! Results might take a few weeks or months, especially for severe acne. Stay consistent, and your skin will thank you.

Q: Can I mix AHA/BHA with retinol?
A: Mix and match alert! You can combine retinol with AHA (glycolic acid) or BHA (salicylic acid) exfoliants for boosted anti-aging benefits. But make sure to use them at different nights/ time of the day. Just listen to your skin's vibes.

Q: What's special about your Retinol Serum?
A: Our Retinol Serum is like a magic potion – 2.5% retinol, vitamin C, hyaluronic acid, aloe vera, jojoba oil, and more! Results kick in after a few weeks of rockin' it.

Q: Can I use AHA/BHA with Retinol?
A: You bet! Research shows that combining retinol with AHA/BHA exfoliants can level up their anti-aging prowess. But play it cool and watch how your skin grooves with it.