




Why You’ll Love It
This serum helps regulate oil, reduce redness, and refine pores, while boosting skin’s barrier against daily stressors. Gentle enough for everyday use, powerful enough for visible results.
Key Benefits
5% Niacinamide → Refines pores, balances oil & strengthens barrier
Calming Actives → Reduce redness & irritation
Barrier Support → Defends against pollutants & daily stress
Good to Know
✔️ Safe for all skin types, even sensitive
✔️ Daily use, morning & evening
✔️ Vegan • Cruelty-free • Fragrance-free
The Result: Skin that feels calm, clear, and balanced - every day.
FREQUENTLY ASKED QUESTIONS
Shipping policy
New Zealand (NZ)
Standard Tracked Shipping: FREE on all orders above $50
Standard Tracked Shipping for orders less than $50 - $5.00
Delivery Time: 1-3 working days
Australia (AU)
Standard Tracked Shipping : FREE on all orders above $50
Standard Tracked Shipping for orders less than $50 - $9.00
Delivery Time: 5-9 working days
DHL Express Delivery: FREE on all orders above $200
DHL Express Delivery on orders less than $200: $14.99
Delivery Time: 2-3 working days
Worldwide
Standard Tracked Shipping: FREE on all orders above $50
Standard Tracked Shipping for orders less than $50 - $15.00
Delivery Time: 7-14 working days
DHL Express Delivery: FREE on all orders above $200
DHL Express Delivery on orders less than $200: $29.00
Delivery Time: 3-7 working days
Processing & Delivery: All orders take 24-48 hours to process (Monday – Friday). We aim to deliver international orders within 7-14 business days to all metro areas. Rural deliveries may take an additional 1-2 days. This transit time is an estimate only and may be extended by many factors beyond our control, such as Customs & Quarantine processing requirements, flight schedules, etc
What is Pal's 60-Day Happiness Guarantee?
We understand that trying new skincare products can be a bit overwhelming, which is why we're here to support you in your journey toward clearer, more radiant skin—and a happier you! That's why we offer a 60-day happiness guarantee with every purchase from Pal’s Skincare range.
If you’re not satisfied with our products within the first 60 days, we’ll make it right or provide a full refund (excluding shipping costs).
To get assistance, please reach out to our customer team at contactus@palsskinlab.com with your order number.
Exchange & Return Process:
- Email contactus@palsskinlab.com with your order number and details of the items you wish to return within 60 days of purchase.
- Return your items to us. We recommend using a tracked shipping service, as we are not responsible for delayed, damaged, or lost packages. Please ensure your return is securely packed.
- Once we receive your return, we will process your refund within 5-14 working days. A credit will be applied to your original payment method. Please note that shipping fees are non-refundable, including both original and return shipping costs.
For International Customers:
Duties and taxes imposed by the government in the destination country are not reimbursed by Pal’s Skincare.
Most returns are processed within 5-14 working days. You will receive an email confirmation once your return or exchange is complete.