PRODUCT FAQS
Anti-Blemish Serum: Frequently asked questions
FAST SHIPPING
Delivery
Australia (AU)
Standard Tracked Shipping : FREE on all orders above $100
Standard Tracked Shipping for orders less than $50 - $9
Delivery Time: 5-9 working days
DHL Express Delivery: $14.99
DHL Express Delivery: Free on orders $200+
Delivery Time: 2-3 working days
New Zealand (NZ)
Standard Tracked Shipping: FREE on all orders above $100
Standard Tracked Shipping for orders less than $50 - $5
Delivery Time: 1-3 working days
Worldwide
Standard Tracked Shipping: FREE on all orders above $100
DHL Express: Available (cost and time vary by location calculated at checkout)
Order tracking
Processing & Delivery: All orders take 24-48 hours to process (Monday – Friday). We aim to deliver international orders within 7-14 business days to all metro areas. Rural deliveries may take an additional 1-2 days. This transit time is an estimate only and may be extended by many factors beyond our control, such as Customs & Quarantine processing requirements, flight schedules, etc
Returns & Refunds
If for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within 60 business days of your receipt of goods. To return, please email: contactus@palsskinlab.com
ABOUT US
Affordable, Effective and Transparent Skincare.
A collection of science-driven, plant-powered formulations designed and formulated in New Zealand to support and enhance skin health from the outside in. Made in small batches, our cruelty-free products are crafted without unnecessary additives or fragrances, ensuring only the best for your skin.

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REAL RESULTS
"Since I have been using Pals I have noticed a remarkable difference in my skin. Not only is my skin brighter but it is more refined. My crinkles are less pronounced and I am told that I am looking younger!
Susan - Verified Buyer