Love this serum! But REALLY wish someone would reply to all of the messages I have sent asking about when you will be getting in more of the AHA and niacinamide serums!!! Where is your customer support??!!!
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Description
If breakouts, blackheads, or oily skin are frustrating you, this serum is made for you.
This lightweight BHA serum works deep inside your pores to dissolve excess oil and impurities that cause congestion, helping keep skin clear and balanced without harshness.
With regular use, skin looks clearer, feels smoother, and stays calmer.
How it helps
• Clears clogged pores
• Reduces breakouts & blemishes
• Controls excess oil & shine
• Calms redness & inflammation
• Smooths skin texture
Why it works
Formulated with 2% Salicylic Acid (BHA) derived from willow bark to exfoliate inside pores and remove built-up debris.
Soothing botanical extracts help calm irritation and reduce redness, making it effective yet gentle.
Clearer, smoother, more balanced skin, without harshness.
How to use
How to Use:
Apply in the morning and evening (AM and PM).
For visible improvement, apply a small amount directly to spots.
Avoid the eye area and contact with your eyes.
It's a good idea to do a patch test before using the product.
Keep it out of the reach of children.
Sun Protection Advisory:
This product contains a beta-hydroxy acid (BHA), which can make your skin more sensitive to the sun, increasing the risk of sunburn.
Use sunscreen, wear protective clothing, and limit sun exposure while using this product and for one week after.
Ingredients
Aqua (Water), Hamamelis Virginiana Leaf Water, Cocamidopropyl Dimethylamine, Salicylic Acid, Dimethyl Isosorbide, Trisodium Ethylenediamine Disuccinate, Citric Acid, Polysorbate 20, Hydroxyethylcellulose, Ethoxydiglycol, Potassium Sorbate, Sodium Benzoate, 1,2-hexanediol, Caprylyl Glycol.
Shipping & Delivery
New Zealand (NZ)
Free Delivery: FREE on all orders $99.00 and above
Standard Shipping: $7.00 on orders below $99.00
Delivery Time: 3-5 business days
Australia (AU)
DHL Express Delivery: FREE on all orders $250.00 and above • 3-5 business days
DHL Express Delivery: $25.00 on orders below $250.00 • 3-5 business days
Standard Shipping: FREE on all orders $99.00 and above • 5-8 business days
Standard Shipping: $14.00 on orders below $99.00 • 5-8 business days
International (Worldwide)
DHL Express Delivery: FREE on all orders $250.00 and above
DHL Express Delivery: $39.99 on orders below $250.00
Free Shipping (7-14 Days): FREE on all orders $99.00 and above
Standard Shipping (7-14 Days): $15.00 on orders below $99.00
Processing & Delivery: All orders take 24-48 hours to process (Monday – Friday). International orders within 7-14 business days to metro areas; rural deliveries may take 1-2 additional days. This is an estimate only.
Your Questions, Answered
Q: What's a BHA?
A: BHA stands for beta hydroxy acid. Salicylic acid is a BHA that dives into pores and clears out dead skin, oil, and dirt.
Q: How's Salicylic acid/BHA a skin hero?
A: Salicylic Acid is like a gentle skin superhero. It exfoliates, reveals fresh skin, and fights pore blockages. Perfect for bumpy or acne-prone skin.
Q: Who should use Salicylic Acid?
A: If you battle acne or have oily skin, Salicylic Acid's your sidekick.
Q: Can Salicylic Acid fight acne?
A: Absolutely! Salicylic Acid fights acne without drying your skin. It's like a hero for oily or acne-prone skin.
Q: Can I use Salicylic Acid under the sun?
A: Sure thing! Just don't forget your SPF shield (SPF 30, minimum) if you're using it in the morning. Salicylic Acid makes your skin sensitive to UV rays.
Q: Can I use Salicylic Acid when pregnant / breastfeeding?
A: Nope, not while expecting or nursing. Also, avoid it on cuts. When unsure, ask your doc for advice.
Q: How often should I invite Salicylic Acid to my skincare routine?
A: Imagine it as a safe guest once a day if you follow instructions. But remember, every skin is unique!
NZ owned & operated
⭐ 4.9 rated by NZ customers
Free shipping over $99
Clean formulas. Real actives.
Your Skin Transformation Timeline
Week 1–2
Skin Begins to Rebalance
- Skin feels more hydrated and comfortable.
- Your routine settles in and texture begins to feel smoother.
Active ingredients begin supporting hydration and skin renewal.
Week 3–6
Visible Skin Improvements
- Skin looks brighter and more even.
- Fine lines appear softer and overall tone starts improving.
Cell renewal and collagen support help improve skin texture.
Week 6–12
Healthier-Looking Skin
- Skin appears smoother, firmer and more radiant.
- Your complexion looks more balanced and refreshed.
Consistent use supports long-term skin renewal.
Results vary by skin type. Consistent use delivers the best results.
Customer Reviews
Overall rating: 4.6 / 5 from 30 reviews.
Love everything about this brand such a great product and excellent value for money.
Violet M. 5/5 Verified
Love this product. Certainly helps to clean the pores on my nose
Cathy C. 5/5 Verified
Amazing product. Using this faded away hyperpigmentation really well
Aaron R. 5/5 Verified
Great product; same results as another product I had used that cost 4 times as much, great value!
Michelle S. 5/5 Verified
Love this but wish it came in bigger bottles! My skin looks and feels great
Amber M. 4/5 Verified
Noticed a big reduction in pore size on my nose, within 3 days. So glad I purchased this product.
Cathy C. 5/5 Verified
This is absolutely amazing! Really doesn’t take long to see its effects
Ashlee B. 5/5 Verified
This serum makes your skin nice and smooth and does not cause any irritation at all. (I have very sensitive skin). Ive been using this 3 times a week for months now and have noticed my skin is 10 times smoother and softer. I would recommend this to literally anyone no matter how broken their skin is as its meant for acne. I will be buying more!
Emma R. 4/5 Verified
My son is happy and his skin looks better. Thank you
Camelia I. 5/5 Verified
Great BHA at a great price … helps to keep the hormonal acne away
Erin S. 4/5 Verified
Product works really well! Loved it!
Giselle S. 5/5 Verified
i start seeing results in just a month, skin has been wonderful and im having an easy soft skin in feeling in my face, pimples fades away fast
Ace V. 5/5 Verified
As the title says! I actually use this as a spot treatment, and my pimple significantly reduces after using it 1-2 nights. It has no fragrance or essential oils, which I am sensitive to, so that's even better.
Aratrika G. 5/5 Verified
This serum genuinely cleared my skin after just 2 weeks of use. A little goes a long way, so the bottle lasts ages. Highly recommend & I will definitely repurchase <3
Hayley J. 5/5 Verified
Really high quality serum for acne, including a clean diet. This would really help with improving your skin from acne
Luqman A. 5/5 Verified
Great product really helping my skin
M 5/5 Verified
The 2% BHA Salicylic Acid anti acne serum is brilliant, it works well, helps clear my acne, I use it often, highly recommended!
Adam R. 5/5 Verified
Been using it for about 3 weeks and it is definitely making a difference to my skin
Rod H. 5/5 Verified
This is the best anti acne product I have ever used. Highly recommend giving this stuff a go!
Michelle R. 5/5 Verified
It got rid of all the little bumps I had on my face
Ashna D. 4/5 Verified
I’ve only had for about 2 weeks and the results are already noticeable I’ve had clearer skin and less blackheads. I also have sensitive skin and this has not irritated it at all. Highly Recommend
Skye 4/5 Verified
Really gentle, doesn't sting at all. Lightweight. Keen to purchase it again.
Alan 5/5 Verified
Within the 2 weeks I've been using, this products reduced my hormonal acne so much! I started seeing results within 48hrs. Can't wait to try more products from Pals! 🥰 I've been recommending this brand to friends & Fam!
Arnea D. 5/5 Verified
Love it, light weight, smell is good.
Paris S. 5/5 Verified
Fast working, best results I have seen. Great for scarring and clearing breakouts. Very happy with this product and would highly recommend it! Thanks Pal 😊
Tanita 5/5 Verified
It works, love how the pimple diffuses the next morning, only thing I found is it gives quiet a pigmentation on my skin. Not sure if it’s normal or its just my skin. I would recommend it to others. As It seemed to work for me.
Lnoel 4/5 Verified
This is amazing!! have been using this serum for 6 weeks and my skin is clearing up so well! No new breakouts either.
Nadia L. 5/5 Verified
Nearly used a whole bottle and not sure it's doing as much as I had hoped. My skin texture is really smooth but still getting the same amount of acne as before. Will continue to use second bottle to see if there are results after longer use.
Cheyenne W. 3/5 Verified